What’s New in Helm CONNECT 1.29?
Let me introduce you to some of the features and improvements available in our latest release, Helm CONNECT 1.29.
Make User Setup Easier by Duplicating Roles
We’ll start with one of those small but mighty changes we know many of you have been waiting for. To save time when setting up and managing your Helm CONNECT users, you now have the option to quickly duplicate an existing role.
Quickly Find Crew Based on Their Positions and Availability
For our Helm CONNECT Personnel customers, we added two new checkboxes on the Personnel > Schedule > Schedule > Crew sub-tab that make it easy to quickly find the crew you need:
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Match Position: This checkbox filters the list of names on the Crew sub-tab to just the crew members with a position on their profile on the Management > People > People > Details sub-tab that matches the position you’re scheduling.
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Available: This checkbox filters the list of names on the Crew sub-tab to just the crew members who are not already scheduled on another asset and who don’t have time off booked for the time period you’re scheduling.
Transform Data Collection by Configuring Your Task and Corrective Action Types
This one is for our Helm CONNECT Maintenance and Compliance users. We originally introduced task and corrective action types as a useful way of labeling or identifying your tasks and corrective actions so they’d be easier to find and report on. We’ve now made task and corrective action types even more powerful by allowing you to configure the fields associated with each type, and ensure you’re collecting the data you need for your reports.
Mobile-Friendly Checklists for Your Crew
For our Helm CONNECT Maintenance users, we redesigned our inspection, inventory, and maintenance checklists to improve their appearance and performance on mobile devices. Everything you see on the screen, including menus, checklist items, images, and buttons, is now thoughtfully laid out and designed for mobile devices. Additional windows, such as the Schedule, Task, or Replace Components windows, are responsive and easy to navigate. Based on customer feedback about their workflows, we also removed the print functionality on mobile devices to maximize the space available on smaller screens.
Clear Information About Template and Checklist Frequencies
For both our Helm CONNECT Maintenance and Compliance users, we made it easier to see and understand the frequencies of your templates, checklists, and forms by adding more details to the Frequency fields and columns throughout Helm CONNECT and to the card view in the Onboard > Logs workspaces. For example, instead of just displaying “Daily” for an item that actually occurs every three days, we now display “Daily (Every 3 days).”
Edit Cumulative Readings Right From the Component Tree
For our Helm CONNECT Maintenance users, we added a new permission called “Can Edit Cumulative Readings in Components” so you can allow specific users to edit cumulative readings right from an asset’s component tree on the Management > Assets > Assets > Components sub-tab.
Report On When Your Next Checklists Are Due
Our Helm CONNECT Maintenance users can now quickly build reports to see when your next checklists are due with the new Upcoming Checklists data source, which allows you to report on inventory, inspection, and maintenance checklists that have not yet been started.
Depreciation Notices
And here are a couple of important reminders for everyone before we go:
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End of Support for Windows 8/8.1 and Windows Server 2012/2012 R2: We’re ending our support for Windows 8/8.1 and Windows Server 2012/2012 R2 on January 15, 2025. After that date, we will no longer test Helm CONNECT for compatibility with or provide fixes for any issues reported with Windows 8/8.1 or Windows Server 2012/2012 R2. These changes are necessary because Microsoft ended its support for Windows 8/8.1 in January 2023 and its support for Windows Server 2012/2012 R2 on October 10, 2023, and no longer provides security updates, fixes, or technical support for any issues related to these products. Click here for more information.
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End of Support for TLS 1.0 and 1.1: We’re ending our support for Transport Layer Security (TLS) 1.0 and 1.1 on January 15, 2025. After that date, we will require all integrations with Helm CONNECT and the Helm CONNECT API to be secured using TLS 1.2 or later. This change is necessary to enhance security and continue providing best-in-class encryption for your data. Click here for more information.
That’s it for now. Check out our release notes for more details about Helm CONNECT 1.29, and subscribe to our newsletter to stay up-to-date on the latest Helm news. Your account manager would also be happy to answer your questions about anything in this release or to set up a demo for you.
We’re counting the days until Helm Conference 2024 which we’re hosting from October 1 to 3, right here in our beautiful hometown of Victoria, British Columbia. We’re thrilled to host this year’s conference at one of Victoria’s loveliest and most well-known waterfront landmarks, the iconic Fairmont Empress Hotel. We’re looking forward to seeing many of you soon for supercharged training, impactful sessions from other users and technology partners, and a can’t-miss look at the future of Helm CONNECT.
